Frequently Asked Questions

Your guide to shopping with Freddy.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite existing garments to ensure a perfect fit.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your style fix sooner.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Freddy, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.